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Shipping

Order Processing Times

All orders are processed within 1 to 3 business days (excluding weekends and Holidays) after receiving your order confirmation email.  You will receive another notification when your order has shipped.

 

Domestic Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.  For the best estimate on shipping rates we recommend to add the products that are wanted to your cart and go through the checkout process.  Before the payment section, shipping charges will be displayed at checkout.

 

International Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.  For the best estimate on shipping rates we recommend to add the products that are wanted to your cart and go through the checkout process.  Before the payment section, shipping charges will be displayed at checkout.

Attention International Orders:  USPS First Class Shipping can take up to 15 days to deliver and we do not cover any lost packages with this shipping service.  CAST recommends to use a shipping service like UPS or FedEx that provides tracking numbers and insurance to all orders.

Canada: Cast qualifies for the USMCA Agreement.  This Agreement helps eliminate most duties and fees when importing to Canada.  There will still be a chance of brokerage and tax fees payable on receipt of your order.

Certain international Countries will be subject to applicable customs, tariffs, duties, and any required taxes (i.e., VAT). These costs will be your responsibility and are not included in our shipping charges. You may be charged these additional costs upon delivery.

Russia:  At this time we are NOT shipping to Russia

 

In-Store Pickup

You can skip the shipping fees with FREE local pickup at our shop in Driggs, Idaho.  After placing your order and selecting Local Pickup at checkout, your order will be prepared and ready for pick up within 1 to 3 business days (excluding weekends, Powder Days, and Holidays).  We will send an email when your order is ready for pick up.  Our in-store pickup hours are 9am - 4pm on most weekdays.  

 

Shipping to P.O. Boxes

The only carrier that will ship to a P.O. BOX is USPS.  If you are using UPS or FedEx make sure to use a physical address or mailbox.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If the tracking number is having issues, please contact us at support@casttouring.com with your name and order number, and we will look into it for you.



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