FAQ

General Questions

No. The toe interchange system is a different platform. The hole pattern and heel assembly are unchanged.

If you would like to mount the system yourself, please follow this link to ourFreetour Mounting Tutorial.The Freetour uses the same hole pattern as the Look Pivot bindings and is a straightforward process if you are experienced mounting skis. There are two added holes shown on our Heel Hole Template provided with every Freetour.

Warning: All bindings must be properly adjusted to the users boot sole length, height, weight, and release preference. The ski/boot/binding system must then be tested with the user's boots in accordance with industry standards before use, to ensure proper function.

Warning: If you are not a properly trained ski technician with the proper tools and a jig, you must have your bindings mounted by an authorized Look® or Cast® dealer.

The Freetour is sold with an Alpine/GripWalk compatible AFD installed and also comes with an interchangeable Touring ISO 9523 AFD to accommodate rockered touring boot soles.

The Freetour Upgrade Kit uses the same hole pattern as the Look Pivot binding.  If your skis are already mounted with a Look Pivot binding, this is not an issue.  Simply upgrade your Look Pivot 15 or 18 binding with the Freetour Upgrade Kit and then use the existing holes. Two additional holes will need to be drilled for the brake retainer.  The Heel Hole Template is provided with every purchase of a Freetour and can be downloaded here, Heel Hole Template.

Warning: All bindings must be properly adjusted to the users boot sole length, height, weight, and release preference. The ski/boot/binding system must then be tested with the user's boots in accordance with industry standards before use, to ensure proper function.

Warning: If you are not a properly trained ski technician with the proper tools and a jig, you must have your bindings mounted by an authorized Look® or Cast® dealer.

Yes, they are the same as the Look Pivot 15 and 18. (Although you may think about getting fresh Pivots at this point.) The Rossignol® FKS™ 12 and 14 DO NOT work.

Warning:All bindings must be properly adjusted to the user's boot sole length, height, weight, and release preference. The ski/boot/binding system must then be tested with the user's boots in accordance with industry standards before use, to ensure proper function.

Warning: If you are not a properly trained ski technician with the proper tools and a jig, you must have your bindings mounted by an authorized Look® or Cast® dealer.

The Freetour Upgrade Kit is an aftermarket upgrade kit that adds touring capabilities to the Look Pivot 15 or 18 bindings. These bindings provide a release value range of either 6-15 or 8-18. It DOES NOT work with the Look Pivot 12 or 14.  Installing the kit requires swapping out the lower portion of the alpine toe pieces. 

Learn how to do that here.

Yes. All you need is a #3 Posidrive screwdriver or large flathead screwdriver. Check out what that process is like here.

Warning: All bindings must be properly adjusted to the users boot sole length, height, weight, and release preference. The ski/boot/binding system must then be tested with the user's boots in accordance with industry standards before use, to ensure proper function.

Warning: If you are not a properly trained ski technician with the proper tools and a jig, you must have your bindings mounted by an authorized Look® or Cast® dealer.

The Tech toe is not designed for the use in downhill skiing. It can be used for small descents with skins on.

Shipping

We ship worldwide. Shipping times differ depending on which carrier you choose and location.

Once an order is placed it will take 1-3 days for us to process the order and ship it out of our facility. Once shipped, shipping times very depending on which carrier you select and location. In general most orders shipped in the USA will take 3-5 days to receive. International order average 3-7 days once they ship.

Yes you will get a confirmation email with a tracking number after the order has been processed and shipped.

You will get a order confirmation email confirming we received your order. You will then get another email when that order is processed and shipped.

Returns

We allow returns of order up to 30 days once the order was placed. After 30 days we do not have a way to return orders/money back to an account.

We will not accept returns after 30 days of the time of purchase. Please fill out the return form and send your order back to us. Orders need to be in new and unused condition for the return to be accepted. Products should be packaged safely as damaged products due to shipping can not be returned either.